# Supported Platforms

## Operating Systems

The HOOPS Visualize Web binaries are supported on the following 64-bit operating systems:

- Windows Server 2012 and newer (x64)
- Ubuntu 20.10 and newer (x64, ARM)
- macOS 10.14 and newer, XCode 12.2 (LLVM)*

Windows users: Please be sure to download the Windows redistributables, see link for versioning.

HOOPS Converter: See this link for information about supported platforms specific to HOOPS Converter.

If you are interested in support for other 64-bit operating systems please contact us.

Note

Please note, Server-Side Rendering for the Stream Cache Server is not supported on macOS.

## Recommendations

These hardware recommendations apply to systems running the Server-Side Renderer.

### Recommended hardware

Processor: Quad Core or better

Memory: 16GB minimum

Graphics Hardware: Performance is highly dependent on model complexity. We recommend using NVIDIA Geforce GTX or NVIDIA GRID GPUs.

Important Note: On Linux platforms, most desktop graphics devices will work for development purposes, however, the HOOPS Visualize Web team highly recommends using NVIDIA devices and drivers for server deployments.

### Recommended platforms

- Windows Server 2012 R2
- Ubuntu 24.04 LTS Server Edition

See our platform setup pages for hints on how to prepare various computing environments for HOOPS Visualize Web:

- Linux
- Windows Server 2012 R2 / Windows Server 2008 R2 (Amazon EC2 GPU instance) [hardware accelerated graphics]

### Amazon EC2 recommendations

- Microsoft Windows Server 2012 R2 Base
- Ubuntu Server 24.04 LTS

Important Note: When using Amazon for Server Side Rendering, ensure that the g2 instance type (backed by physical GPU) is selected when the instance is being created.

### Windows redistributables

The Visual C++ 2019 64-bit redistributables are required in order to use HOOPS Visualize Web on the Windows operating system.

### Linux dependencies

In order to use HOOPS Visualize Web in a Linux environment, your system must meet the following requirements:

- glibc: 2.28 or greater.
- libstdc++: from GCC 10.4.0 or later.

### Web Viewer

The Web Viewer works on the following browsers:

Platform | Browser
--- | ---
Windows | Chrome, Firefox, MS Edge
Linux | Chrome, Firefox, MS Edge
Mac | Chrome, Firefox, Safari 8
Android 5+ | Chrome
iOS 11+ | Chrome, Safari

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