############ Installation ############ Installation of Acrobat Pro DC / Pro 2017 / Pro 2020 ==================================================== Tetra4D Enrich has been developed as an Add-in for Adobe® Acrobat® Pro and supports versions DC, 2017 and 2020. As such, Acrobat Pro DC, Pro 2017 or Pro 2020 is required to be installed for Tetra4D Enrich to function. A free trial of Acrobat Pro DC can be downloaded at: http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro Please refer to https://helpx.adobe.com/creative-cloud/learn/tutorials/acrobat.html#get-started and https://helpx.adobe.com/document-cloud.html for detailed instructions and troubleshooting related to Acrobat Pro DC / Pro 2017 / Pro 2020. If you have not yet purchased Acrobat Pro, it can be purchased along with Tetra4D Enrich as a package called Tetra4D Enrich Bundle online at: http://www.tetra4d.com/store .. note:: The ADOBE Products and technical support periods can be found here. Installation of Tetra4D Enrich ============================== .. important:: Installing Tetra4D Enrich product also installs Tetra4D Converter product. The Tetra4D Enrich includes Tetra4D Converter product in order to provide the features to convert native 3D CAD data into PDF document. During the installation process, the “Tetra4D Enrich” installer will install two Acrobat plugins (Tetra4D Enrich and Tetra4D Converter). 1. Download and run the “Tetra4D Enrich” installer. The installer should have been emailed to you along with your license/serial number. You can also find it in your Customer Portal 2. Select the desired setup language and choose OK: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page4_img1.png :align: center 3. The installation programs welcome screen is then displayed. Click Next to continue: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page4_img2.png :align: center 4. If Tetra4D Converter is already installed, on your computer, the below dialog will be displayed. Read the important message for the users of the Tetra4D Converter product, and click Next to continue: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page5_img1.png :align: center 5. Read and accept the End User License Agreement, then click Next to continue: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page5_img2.png :align: center 6. | Read the Customer Experience Improvement Program terms. | If you don’t want to participate in this program, uncheck the check-box. | Then click Next to continue: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page6_img1.png :align: center 7. Enter you user information (optional), then click Next to continue: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page6_img2.png :align: center 8. Finally, review the installation information and click Install: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page7_img1.png :align: center After the installation is complete, the installer may notify you that a system restart is necessary in order to fully complete the installation process. If the following dialog box is displayed, please make sure that you restart your computer before trying to run the Tetra4D Enrich for the first time: .. figure:: /_static/images/Tetra4D_ENRICH_2025_Installation_Guide/page7_img2.png :align: center Running Tetra4D Enrich ====================== To run Tetra4D Enrich, please go to your start menu and launch Acrobat Pro. When you first launch Acrobat Pro after installing Tetra4D Enrich, you will see the following dialog box until your license has been activated. Tetra4D Enrich starts automatically in a trial mode, with a 28 day duration. .. figure:: /_static/images/Tetra4D_ENRICH_2025_Help_ENU/page6_img1.png :align: center - Select the **Buy Now** button to go to the Tetra4D web store to purchase licenses of the Tetra4D Enrich. - Select the **Continue Trial** button to run in trial mode. The Tetra4D Enrich will run in trial mode for up to 28 days after installation. - You will receive a serial number in an email from tetra4d.com when you purchase Tetra4D Enrich. To activate your license, select the I already have a serial number button and then follow the license activation instructions. If you are unsure what your license status is or just need help in general, please a support request by going to http://www.tetra4d.com/support or by accessing your Customer portal.