SpinFire Insight Help

SpinFire Insight Product Documentation

24/08/2026 Known Printing Issue - Microsoft Update KB5121003

Known Printing / Print Preview Issue

IMPORTANT A recent Microsoft Windows update, KB5121003, may cause printing and Print Preview issues in SpinFire Insight.

  • The issue is caused by changes introduced in Microsoft update KB5121003. Uninstalling this update may resolve the issue, but it is not recommended to uninstall Windows updates for security.

  • Users may experience problems when using Print Preview or printing from SpinFire Insight.

  • A permenant fix is planned for SpinFire Insight 2026.2.1, which is expected to be released in approximately two weeks.

Important Floating License Manager Update

Floating License Manager Version Change

IMPORTANT SpinFire Insight 2026.x.x releases comes with major changes for floating licenses:

  • New version of the Floating License Manager 11.19.8.0 will be required to use floating licenses with SpinFire Insight 2026.1.0 and subsequent releases.

  • The new FLM is not backward compatible with previous versions of SpinFire Insight or Ultimate.

  • Existing Floating license files will not work in the new Floating License Manager due to new encryption.

  • the options file (if used) actifyd.opt will need to be renamed spinfired.opt due to the vendor daemon name change from actifyd.exe to spinfired.exe.

  • Firewall inbound rules will need to be re-applied after the FLM migration due to the change in directory and executable name change.

  • Requests for the new floating license files can be made to Support after 2026.1.0 has been released. Helpdesk for SpinFire Insight.

  • This change will not impact Node Locked or Site Access licenses, which will continue to work with SpinFire Insight 2026.1.0 and subsequent releases without any changes.

Product Documentation

Getting Started

License terms, hardware checks, and one-click installation for everyday use

Setting up SpinFire

Installers, network distribution packages, and font support for any setup

What’s New ?

Track the latest features, fixes, and improvements in every version

User Interface Tour

Explore the Home, Library, Workspace, and customization options

Functions Guide

In-depth reference for measurements, annotations, scripting, and more

Troubleshooting & Support

Solutions for installation, performance, licensing, and CAD import issues